Monitoring Archives - TAG Video Systems Realtime Media Performance Thu, 22 May 2025 11:49:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://tagvs.com/wp-content/uploads/2024/03/favicon-1-150x150.png Monitoring Archives - TAG Video Systems 32 32 TAG Video Systems and swXtch.io Unveil Advanced Cloud-Based Media Monitoring Solution https://tagvs.com/news/tag-video-systems-and-swxtch-io-unveil-advanced-cloud-based-media-monitoring-solution/ Thu, 22 May 2025 08:05:58 +0000 https://tagvs.com/?p=10202 TAG and swXtch.io announced that they are collaborating to provide advanced cloud-based media monitoring for broadcasters and content creators.

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TAG and swXtch.io, the leading provider of cloud-based multicast networking, announced that they are collaborating to provide advanced cloud-based media monitoring for broadcasters and content creators.

By integrating swXtch.io’s unique cloud capabilities, TAG’s software-based multiviewer can monitor any IP stream, including 2110 and JPEG XS, with on-premises-level performance. This brings high-accuracy stream monitoring to workflows, simultaneously reducing costs and lowering latency while delivering real-time insights into stream health and quality.

This joint solution offers several key benefits:

“We are thrilled to deepen our technical collaboration with TAG Video Systems,” said Patrick McCoy, Head of Product at swXtch.io. “Together, we are enabling broadcasters to embrace cloud adoption with confidence, unlocking unprecedented agility, efficiency, and innovation in media monitoring.”

“Our collaboration with swXtch.io is driven by a shared commitment to providing broadcasters with the most advanced and flexible tools for media monitoring,” said Michael Demb, VP of Product Strategy at TAG Video Systems. “By combining our expertise, we empower customers with coherent, scalable, and cost-effective cloud and hybrid monitoring solutions.”

These capabilities were recently showcased at the AWS JPEG XS Interop event, where TAG’s cloud-based multiviewer seamlessly monitored JPEG XS multicast streams originating from an on-premises network. The demonstration underscored the readiness of broadcasters to adopt cloud workflows without compromising on performance, cost, or flexibility.

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TAG and Harmonic Partner to Deliver Enhanced Realtime Monitoring for VOS®360 Streaming Workflows at 2025 NAB https://tagvs.com/news/tag-and-harmonic-partner-to-deliver-enhanced-realtime-monitoring-for-vos360-streaming-workflows-at-the-2025-nab-show/ Tue, 11 Mar 2025 15:28:15 +0000 https://tagvs.com/?p=9869 This powerful collaboration gives broadcasters & content creators unprecedented realtime visibility & control over their video workflows while unlocking cloud cost savings. The companies will showcase this collaboration at the 2025 NAB.

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TAG and Harmonic (NASDAQ: HLIT), the worldwide leader in video delivery and streaming solutions, today announced a strategic partnership showcasing the interoperability of TAG’s Realtime Media Platform with Harmonic’s VOS®360 Media SaaS. This powerful collaboration gives broadcasters and content creators unprecedented real-time visibility and control over their video workflows while unlocking cloud cost savings. The companies will showcase this collaboration at the 2025 NAB Show in Las Vegas.

Harmonic’s VOS360 Media SaaS is a comprehensive cloud-native solution that simplifies the creation, management, and delivery of high-quality broadcast and streaming channels for linear, live, and on-demand content. By integrating TAG’s Realtime Media Platform, VOS360 Media users gain real-time visualization and deep monitoring across 500+ parameters ensuring exceptional quality of service. This includes deep stream analysis from the media essence through template matching and transport, SCTE 35/104 ad insertion verification, advanced multiviewing, and precise latency measurement, all seamlessly integrated with the VOS360 workflow.

At the 2025 NAB Show, the companies will demonstrate a complete end-to-end streaming workflow: from live stream ingest through playout, transcoding, packaging, origin, server-side ad insertion, and CDN distribution. TAG will monitor and visualize the entire process in real-time, from source to CDN return feed, measuring, analysing and displaying video and latency at each stage. This demonstration will highlight SCTE-35 marker validation, real-time video visualization, and comprehensive latency reporting, all using TAG’s unified platform. The specific workflow demonstrated will feature SRT cloud uplink and MPEG-DASH/HLS distribution. The cloud-agnostic nature of both TAG and Harmonic’s solutions allows for flexible deployment on any cloud or hybrid infrastructure.

“This partnership provides a complete solution for today’s complex streaming environments,” said Golan Simani, Director of Cloud and Tech Operations at TAG. “Integrating our real-time monitoring and multiviewing platform with Harmonic’s VOS360 Media SaaS empowers users with the deep visibility and control needed to provide exceptional quality and maximize revenue.”

“We’re thrilled to partner with TAG to further enhance VOS360 Media SaaS with real-time multiviewer capability,” said Gil Rudge, senior vice president, products and Americas sales, video business at Harmonic. “This collaboration gives our customers a powerful toolset for real-time stream analysis, visualization, and latency monitoring, enabling them to cost effectively deliver outstanding streaming experiences with confidence.”

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TAG Video Systems to Preview QC Station for Enhanced Video Quality Control at NAB 2025 https://tagvs.com/news/tag-video-systems-to-preview-qc-station-for-enhanced-video-quality-control-at-nab-2025/ Tue, 04 Mar 2025 10:44:30 +0000 https://tagvs.com/?p=9828 Latest advancements at show provide tools for real time deep analysis of video streams, elevate security.

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Latest advancements at show provide tools for real time deep analysis of video streams, elevate security

TAG is set to unveil its latest innovations at NAB 2025. The company will showcase its advanced capabilities for end-to-end monitoring and visualization, with a special preview of the QC Station—a powerful addition to the already successful QC Elements toolset that ensures flawless video quality at scale. Visitors to Booth W1757 will see how the Realtime Media Platform simplifies complex workflows while guaranteeing the highest video quality across all workflows.

QC Station Preview: Real Time Video Quality Monitoring and Deep Analysis

At NAB 2025, TAG will preview QC Station, a solution designed to enhance video quality control across live production and distribution environments. QC Station integrates QC Elements, a powerful set of tools for real time, deep analysis of video streams. This enables engineers to monitor video quality in real time, validate content integrity, and ensure compliance with industry standards.

QC Station offers scope-like functionality for precise monitoring of luminance, chrominance, color volume, and HDR content. These advanced capabilities, available directly within TAG’s Media Control System (MCS), enable broadcasters to streamline troubleshooting, resolve quality issues faster, and ensure consistent video quality across their operations.

“Our presence at the NAB Show allows us to demonstrate not just our technology but our commitment to the industry by offering the most sophisticated monitoring and visualization tools on the market today. The addition of QC Station is no exception. It includes the high-end functionality that TAG is known for—giving engineers even more precision and control over video quality”, said Michael Demb, VP Product Strategy.

User Management and Enhanced Security

In addition, TAG will be highlighting its Advanced User Management functionality enhanced with Access Groups and Role-Based Access Control (RBAC) to streamline and secure user access management. Implementing this role-based permissions feature ensures that only authorized personnel have access to sensitive systems and tools, leading to elevated security, increased operational efficiency and reduced human error.  

Access Groups simplifies user access management by grouping MCS features, settings, and resources, enabling administrators to tailor permissions based on specific responsibilities. This feature is essential for large-scale operations, ensuring compliance and audit readiness while improving access control and system security.

End-to-End Monitoring for Seamless Operations

In addition to the QC Station and Advanced User Management, TAG’s Realtime Media Platform will be demonstrated with the proven and award-winning features and tools broadcasters have come to rely on from TAG to ensure quality at scale. With support for cloud, hybrid, and on-premises workflows, the platform provides comprehensive monitoring and visualization across all major media formats and standards, enabling broadcasters to achieve seamless operations and monitor content integrity throughout every stage—whether in live production, playout, OTT, or traditional delivery.

The ability to monitor live streams, validate encoding parameters, and verify compliance allows broadcasters to maintain the highest-level standard of video quality. TAG’s solutions integrate real time diagnostics, quality measurement, and error detection, providing a flawless operational experience and enabling issues to be proactively addressed before they affect viewer experience.

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2025 NFL Final: For the first time at scale, OTT Streaming Latency Beats Traditional Broadcast for live sport https://tagvs.com/news/2025-nfl-final-for-the-first-time-at-scale-ott-streaming-latency-beats-traditional-broadcast-for-live-sport/ Wed, 12 Feb 2025 17:21:18 +0000 https://tagvs.com/?p=9576 The transition from SDI to IP workflows and hybrid environments is a work in progress. While 60% of the industry remains reliant on SDI, the future lies in software-native, codec-agnostic solutions that adapt to diverse use cases. Broadcasters must prepare for an environment where flexibility and customization define success.

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Super Bowl LIX marked a historic moment in video streaming. For the first time ever, OTT streaming outperformed traditional broadcast TV we used for this study in terms of latency and overall performance.

By joining forces, Witbe’s real-device video monitoring and TAG Video Systems’ real-time data analysis and Content Matching created a groundbreaking end-to-end video monitoring solution that delivered astonishing results.

OTT Low-Latency ABR is finally becoming reality at scale: Streaming surpasses legacy cable distribution.

One of the biggest surprises of this year’s Big Game was the revelation that OTT streaming platforms delivered the action faster than traditional broadcasters we used for this study Historically, streaming services have lagged behind due to Adaptive Bitrate (ABR) implementation. However, our monitoring showed that select OTT platforms achieved, on average, lower latency than cable feeds—an industry first.

 

To interpret our real-time measurements, we categorized streaming platform performance into three distinct latency tiers:

 

  • Faster than cable broadcast: An ideal experience—you’re in the heart of the action.
  • Less than 10 seconds behind cable broadcast: A solid performance, acceptable, unless you live near a noisy sports bar or have loud neighbors spoiling the game.
  • 10+ seconds behind cable broadcast (with some platforms reaching 40+ seconds): A significant delay—viewers may want to disable notifications to avoid spoilers.
Key Latency Findings

Key takeaways on the top performers:

  • Tubi outperformed cable broadcast on multiple devices. According to our tests, the closest to real-time large-screen experience was delivered by Tubi on Fire TV, streaming 2.6 seconds ahead of Spectrum, chosen as the broadcast time reference for our study.
    Additionally, during the event, Tubi on iOS over 5G was an additional second ahead. However, since our study focused on large-screen performance, this result was not included in the overall findings.
  • Tubi on Apple TVshowed slightly more delay, likely due to differences in streaming protocols, or packager configuration choices, with MPEG-DASH potentially offering an advantage over HLS.
  • Tubi on Samsung TV did not achieve real-time performance, highlighting discrepancies in application behavior across different devices and operating systems. As native smart TV applications gain more users, more Witbe customers are prioritizing testing on these platforms, which were historically considered lower priority. However, this has changed significantly in the past two years.

 

This analysis underscores the significant variation in latency across distributors, reinforcing the need for real-time monitoring and optimization to ensure the best live-streaming experience.

Contact us to receive the full comprehensive results.

How did we measure real user streaming Latency During the Superbowl?

Ensuring seamless, low-latency video streaming at scale is a major challenge. Our success in monitoring this large-scale live sport event came down to four key factors:

  1. Real-Device Monitoring – Witbe’s technology tests video streams on actual testing consumer devices (smart TVs, mobile apps, streaming sticks) rather than emulated environments. This approach provides the most accurate representation of what end users experience at the edge of the video service delivery path.

 

  1. Automated Latency Measurement – By partnering with TAG Video Systems, we leveraged their advanced real-time Content Matching technology to automatically measure true latency from reference point to screen.

 

  1. Virtual NOC (Network Operations Center)Witbe’s Virtual NOC enabled comprehensive remote monitoring, allowing us to detect and analyze performance differences across platforms and geographic locations.

 

  1. Fully Automated Testing – All the results showcased in this article were measured automatically with off-the-shelf Witbe and TAG Video Systems products. (No manual intervention was required—no human was asked to use a stopwatch while streaming 🙂 and not relying on vendor-specific metadata)

 

We also captured video recordings and performance analytics in Smartgate, our observability platform providing unparalleled insights into how the game was streamed across different services.

Tested Platforms and Devices

To measure latency across both traditional and streaming providers, we tested widely used large-screen (“lean-back”) devices across multiple locations in North America, covering traditional cable TV providers and satellite broadcasters, and virtual MVPD (vMVPD) / pure streaming platforms.

Virtual MVPD / Pure Streaming Platforms:

  • Tubi – Tested on AppleTV, Fire TV and Samsung TV
  • Youtube TV – Tested on Fire TV, Apple TV and Roku
  • DAZN – Tested in on Fire TV
  • Fubo TV – Tested on Fire TV and Apple TV

 

Traditionnal DTV (Cable TV, Satellite, …):

  • Spectrum
  • Verizon
  • Direct TV Stream
  • Bell Fibe
  • DVB-S Satellite STB

 

All streams were launched in 4K when available and all devices used were 4K capable.

Live Event Quality and Availability Performance Analysis

Beyond latency, our monitoring uncovered key insights about quality and service availability during the Super Bowl.

The only notable performance issues occurred at the start of the halftime show, which represents the peak in viewership—both for sports fans and casual viewers. However, there were no major service disruptions.

We observed minor performance degradations during this peak period, with examples below for Fubo TV (latency increasing from an average of 3 seconds to 5.5 seconds) and Tubi.

Congratulations to all technical teams for successfully delivering a smooth streaming experience during one of the most-watched live events of the year.

Both DAZN and Tubi on Samsung TV experienced some failed loading issues during the halftime show. These disruptions occurred during peak viewership, highlighting the challenges of handling high traffic volumes.

The errors and performance degradations we measured once again highlight the importance of testing on real user devices to gain a comprehensive view of the services delivered.

The Future of Live Event Streaming

Our monitoring success during Super Bowl LIX sets a new industry standard for live event streaming.

The implementation of low-latency versions of HLS and MPEG-DASH has been a major industry focus, aiming to bridge the latency gap between traditional DTV and ABR streaming. Today, we can see these advancements live on select platforms and applications. This introduces new risks, and sets new requirements for testing and monitoring strategies to ensure consistent performance.

Take on the Challenge with Witbe & TAG

Learn how Witbe and TAG can help you tackle the challenges of live event streaming?
Contact us for a demo and see how our solutions can optimize your video delivery.

Behind the Scenes

A huge thank you to all the team members from TAG Video Systems and Witbe who contributed to this joint event. Your expertise and dedication made this groundbreaking monitoring possible!

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TAG Video Systems and Techex Win Silver Digital Media World Award for Joint Solution https://tagvs.com/news/tag-video-systems-and-techex-win-silver-digital-media-world-award-for-joint-solution/ Mon, 23 Dec 2024 15:28:08 +0000 https://tagvs.com/?p=9209 The award-winning entry "ACO Workflow - TAG|Techex Integration" provides an immediate, realtime response to signal disruptions in IP-based media workflows. It actively monitors the health of both primary and secondary signal paths, guaranteeing the highest quality content delivery by instantly transitioning to a backup source at the first sign of errors.

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Strategic Partnership showcases how interoperable solutions guarantee comprehensive workflow control with best-in-breed tools

TAG and Techex, a leading cloud and IP video specialist, have announced that their joint solution has won a Silver award from Digital Media World in the IP Broadcast Solutions category. 

The award-winning entry “ACO Workflow – TAG|Techex Integration” provides an immediate, realtime response to signal disruptions in IP-based media workflows. It actively monitors the health of both primary and secondary signal paths, guaranteeing the highest quality content delivery by instantly transitioning to a backup source at the first sign of errors. This preserves the integrity of the broadcast and eliminates the potential for viewer disruption.

“We are thrilled to receive this recognition from Digital Media World,” said Kevin Joyce, Zero Friction Officer at TAG Video Systems. “This award is a testament to the commitment we share with Techex to empower broadcasters with the reliable technology they need to deliver exceptional viewing experience.”

“This win comes to highlight the power of partnership,” said Scott Kewley, CEO at Techex. “By combining our expertise in IP video transport and processing with TAG’s leading monitoring and visualization capabilities, we have created a truly unique and valuable solution for broadcasters.”

The Integration leverages Techex’s tx darwin IP video gateway, which provides high throughput transport protection and monitoring for critical broadcast services. This, coupled with TAG’s real-time monitoring and analytics, allows for immediate detection and resolution of any issues that may arise during transmission or processing.

About Techex:

Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports, protects and transforms live video over IP and in the cloud. Its expertise ensures the safe and secure delivery of high value content, where precision, scalability and flexibility are paramount. Using its extensive broadcast experience, Techex supports organisations in transitioning to IP and the cloud.
Techex develops its own award-winning software and partners with market-leading technology companies developing an ecosystem of best-in-class solutions and services which can handle the most challenging scenarios.
In a market where customer expectations continually evolve, content providers require solutions that deliver reliable and high-quality video whilst optimising cost and operational efficiencies. Techex bridges the gap between the rigours of traditional broadcast and the agility of cloud native infrastructure.

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STN Selects TAG Video Systems for Seamless Transition to All-IP Workflow https://tagvs.com/news/stn-selects-tag-video-systems-for-seamless-transition-to-all-ip-workflow/ Mon, 26 Aug 2024 15:46:17 +0000 https://tagvs.com/?p=8330 Following their partnership with IKOMG, STN made the decision to move away from traditional SDI infrastructure, embracing innovation and agility. To guarantee the success of this transition, STN turned to TAG, a trusted partner of IKOMG for over a decade and their proven Realtime Media Platform.

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STN, a leading provider of content distribution services, has selected TAG Video Systems’ Realtime Media Platform to ensure the performance and quality of services over its IP networks.

Following their partnership with IKOMG, STN made the decision to move away from traditional SDI infrastructure, embracing innovation and agility. To guarantee the success of this transition, STN turned to TAG, a trusted partner of IKOMG for over a decade and their proven Realtime Media Platform. This cutting-edge solution allows STN to probe, monitor, and visualize feeds in the playout and delivery environment, providing them with complete control and confidence in their new IP-based operations.

“We are excited to partner with TAG Video Systems in our transition to an all-IP infrastructure. The solution that TAG Video Systems provides will be more sufficient in all aspects then conventional SDI based monitoring systems.” added Aleksander Šibila, VP Engineering, STN. “TAG’s Realtime Media Platform gives us the confidence and tools we need to ensure seamless content delivery for our customers. Their expertise and proven technology make them the ideal partner for this important step forward.”

“We are thrilled to support STN in their journey towards a fully IP-based workflow,” said Adi Itzhaki, VP Sales EMEA, TAG Video Systems. “Our Realtime Media Platform is designed to empower broadcasters with unparalleled visibility and control over their media operations. By leveraging our solution, STN can optimize their resources, streamline their teams, and ensure the highest quality of service for their customers.” STN’s decision to adopt TAG’s technology showcases their commitment to innovation and staying at the forefront of the industry. With TAG’s Realtime Media Platform, STN is well-positioned for continued success in the ever-evolving media landscape.

About STN:

STN offers advanced solutions for broadcasters, enabling the delivery of content to any device, anywhere in the world, with security, continuity, and unrivalled service turnaround times.

With a state-of-the-art technology teleport facility in Slovenia and a comprehensive suite of services, STN empowers channel owners to reach global audiences through various delivery methods, including satellite, IP, fiber, OTT platforms, and cloud-based solutions.

At STN, our clients’ business is our top priority. All our solutions are powered by cutting-edge technology and fully supported 24/7 by a team of skilled professionals.

For more information, please visit https://www.stn.eu/

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TAG Video Systems Powers yes’s OTT Expansion with Realtime Media Platform https://tagvs.com/news/tag-video-systems-powers-yess-ott-expansion-with-realtime-media-platform/ Thu, 08 Aug 2024 14:39:02 +0000 https://tagvs.com/?p=7891 yes tapped TAG to replace its former SDI baseband monitoring operations with its multi-level Realtime Media Platform. The platform was installed at the yes headend in Kfar Saba to provide an integrated solution capable of handling its current needs and keeping pace with technology changes as yes launches new services and implements emerging technologies and formats.

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Move from SDI aligns with content provider’s growth initiative and triggers a multitude of financial and operational benefits 

TAG has announced that yes, the pay-TV subsidiary of telco Bezeq (TASE: BEZQ) and largest OTT service provider in Israel, has deployed TAG’s monitoring, probing, and alarm system to support its growing OTT delivery platform. yes tapped TAG to replace its former SDI baseband monitoring operations with its multi-level Realtime Media Platform. The platform was installed at the yes headend in Kfar Saba to provide an integrated solution capable of handling its current needs and keeping pace with technology changes as yes launches new services and implements emerging technologies and formats – including HDR, SRT and NDI, to deliver a superior Quality of Experience (QoE) to a subscriber base that consistently evolves with changing consumer preferences.

Initially installed to support yes’s satellite distribution service, the pay-TV provider has since harnessed the power of TAG’s multi-faceted and flexible solution to also accommodate its rapidly growing streaming platforms. The unique end-to-end solution extends from data aggregation to managing content processing and delivery, cutting through multiple complicated workflows with a single, user-friendly web interface. The platform also includes implementing a customized decryption key to bring OTT content and Quality of Service (QoS) monitoring as close to the CDN-edge as possible. TAG’s Zer0 Friction® culture allows yes to access the Company’s entire pool of capabilities through one common license to accommodate each market segment fully. Combined with TAG’s unique Adaptive Monitoring, a feature that allows monitoring in multiple modes on a per-input-source basis in an adaptive manner, yes has the tools to service any of its delivery platforms simultaneously, individually, or not at all for an efficient and economical solution.

yes pr

“We are honored that yes, Israel’s premier multi-channel TV broadcast provider, chose TAG to play such an important role in their migration to IP and as they expand their OTT services,” said Adi Itzhaki, VP Sales EMEA, TAG Video Systems. “The project illustrates TAG’s commitment to helping customers open doors to new markets and opportunities by providing the tools they need to streamline their operations, implement the latest technologies, and to deliver optimal service quality across multiple platforms. yes is growing again and we are thrilled to be part of their next chapter as they move forward with our new Content Matching technology which will further reduce complexity and increase confidence in their overall operations.”

“The industry is changing so rapidly, with consumer consumption driving the myriad of technologies that support emerging delivery platforms,” said Itzhak Elyakim, VP Engineering & CTO for yes. “Having TAG as our monitoring partner has given us an enormous advantage as they are always one step ahead of technology changes, allowing us to provide the most advanced service for our customers as possible. Their support as we migrated the challenging path from SDI to OTT and IP has been invaluable.”

About YES:

Founded in 1998, YES started broadcasting in 2000 and swiftly became Israel’s premier multi-channel TV broadcast provider via satellite. As industry leaders, they were the first in Israel to introduce UltraHD 4K quality broadcasts, notably for the coveted Spanish league games. In 2019, YES made a groundbreaking transition from satellite to internet broadcasts, unveiling “yes+,” Israel’s most advanced streaming service offering roughly 150 channels and an impressive 130 channels on its expansive Catch Up service. The “yes+” service also features a special interface for children and the low delay service yes+LIVE, allowing viewers to enjoy live broadcasts in real-time.

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TAG to Unveil Transformative Technologies at IBC 2024, Redefining Broadcast Efficiency, Reliability and Scalability https://tagvs.com/news/tag-to-unveil-transformative-technologies-at-ibc-2024-redefining-broadcast-efficiency-reliability-and-scalability/ Tue, 30 Jul 2024 16:15:07 +0000 https://tagvs.com/?p=7867 TAG will introduce several new capabilities at IBC 2024 aimed at strengthening security, reducing human error, increasing confidence and providing a quick path to root cause analysis

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TAG will introduce several new capabilities at IBC 2024 aimed at strengthening security, reducing human error, increasing confidence and providing a quick path to root cause analysis. Demonstrations will be conducted in TAG’s stand 1.C19.

Enhancing Security and Operational Efficiency with Advanced User Management

At IBC, TAG will present its new advanced user management (RBAC – Role Based Access Control) functionality designed to align its solution with organizational structure as well as increase efficiency and control for large operations with separate systems such as OTT, production, and playout. The advanced user management creates roles and assigns operators their own area of responsibility. It is structured to strengthen security and reduce human error by restricting or permitting access to inputs, outputs, sources (or subsets of sources), and functionalities based on that person’s role in the workflow and the organization. Knowing that access is limited by specific tasks, sources, or networks brings an additional measure of confidence to those managing multiple networks under the same TAG Media Control System (MCS).

Streamlining Troubleshooting with Heatmap

TAG will also be previewing a functionality at IBC designed to simplify the monitoring and troubleshooting of massive media networks. Visitors will get a sneak peek at TAG’s Heatmap – an interactive visual tool accessed directly from TAG’s Media Control System (MCS) interface. Heatmap provides an at-a-glance overview of the entire network’s status, consolidating thousands of sources onto a single screen. The intuitive tile-based display uses color coding to instantly highlight potential issues, allowing operators to quickly assess the overall health of the system.

Heatmap’s real strength, however, is in its ability to zoom in on the root of the problem quickly. A simple click on any group tile allows operators to effortlessly navigate through a structured hierarchy, filtering by various categories to pinpoint the exact source of the issue. This level of precision enables rapid, focused resolution, preventing minor glitches from escalating into major disruptions.

Multiviewer ip

Empowering Engineers with QC Elements 

TAG continues to enrich visualization and simplify troubleshooting capabilities with QC Elements (Quality Control Elements). This feature enables a vast array of elements to be arranged on a tile for a comprehensive view of critical technical data, bringing engineers a built-in quality control station within the multiviewer display. Engineers can tailor the information presented on each tile, including details on codecs, frame rates, resolutions, closed captions, audio channels, transport streams, and more. This powerful tool expedites the identification and analysis of technical issues, minimizing downtime and ensuring seamless content delivery. QC Elements represents a continuation of TAG’s expanding capabilities; stay tuned for news of further developments.

Showcasing the Future of Broadcasting: Content Matching and Operator Console Advancements

At IBC, attendees will experience the next generation of content matching technology and operator console, giving broadcasters unprecedented control over content accuracy and an optimized operational workflow.

The advanced content matching technology leverages sophisticated algorithms to automatically verify content accuracy and consistency across all platforms, minimizing errors and ensuring the right content reaches the right audience.

TAG’s operator console, an intuitive touch panel console, provides a live, interactive view of the multiviewer output on any touch-controlled device. Operators can effortlessly switch between layouts, modify tile content, and isolate audio sources for verification. Additionally, they gain instant access to pre-defined and customizable configurations, simplifying complex workflows.

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TAG Revolutionizes Closed Captions & Subtitles Quality Assurance with New Language Detection Feature https://tagvs.com/news/tag-revolutionizes-closed-captions-amp-subtitles-quality-assurance-with-new-language-detection-feature/ Tue, 30 Apr 2024 08:10:08 +0000 https://tagvs.com/?p=6450 Unveiled at the recent NAB 2024, this innovative technology offers much-needed automation and precision to the traditionally labor-intensive world of caption quality assurance.

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TAG Video Systems, a leading force in video monitoring solutions, has developed a new Language Detection feature set to transform how operators ensure quality and compliance across large scale operations with multiple closed captions and language subtitles. Unveiled at the recent NAB 2024, this innovative technology offers much-needed automation and precision to the traditionally labor-intensive world of caption quality assurance.

The Challenge of Multi-Language and Large Scale Captions Monitoring

While accurate and compliant captions are essential for a positive viewer experience,  operators have long grappled with the complexities of ensuring captions meet the mark. This is particularly true in today’s content landscape, where video is consumed globally across multiple languages. TAG’s Language Detection feature aims to alleviate this burden.

The sheer scale of video content produced and distributed makes accurate caption monitoring an immense task. The resources required to manually track and analyze captions across multiple languages can be overwhelming. Additionally, relying on human operators introduces the potential for errors. Fatigue, distraction, and varying levels of expertise can all contribute to inconsistencies in caption quality, posing a challenge to compliance with accessibility regulations.

Language Detection

How It Works

The core of this technology lies in its ability to automatically pinpoint the language of subtitles within video content. Powered by advanced algorithms, TAG performs a meticulous quality analysis informed by language-specific dictionaries, which in turn provides the data within the multiviewer output in the form of two parameters: identified language, and quality percentage against the identified language’s dictionary. The data can also be aggregated and visualized with data visualization tools to identify trends or centralize large scale operations. This significantly streamlines the caption monitoring process, offering these key benefits:

Frees Up Operator Time: By eliminating manual monitoring of closed captions and subtitles, operators gain valuable time to focus on more strategic and nuanced tasks.

Proactive Problem Solving: Real-time monitoring paired with helpful, informative alerts enables operators to quickly address any potential caption quality problems.
Pinpoint Accuracy: Reliable language identification and quality measurement against a dictionary helps avoid human error and assure accuracy and compliance.
Quality That Meets the Mark: Language-specific analysis ensures captions uphold quality standards and regulations, ultimately enhancing the viewing experience.
Informed Decision-Making: Data visualization tools provide insightful overviews of caption/subtitles quality trends, empowering media operations to make strategic improvements.

“TAG’s Language Detection is a glimpse of the future of quality assurance” says Michael Demb, VP Product Strategy at TAG Video Systems. “Operators no longer need to watch and listen to every channel to deliver quality captions and subtitles. By automating crucial processes, we’re enabling them to focus on higher-level analysis and decision-making, ultimately ensuring a better experience for all viewers.”

Recognized for Innovation

The impact of TAG Language Detection hasn’t gone unnoticed.  The feature has already garnered significant recognition within the industry, taking home the following awards:

– NAB Product of the Year 2024
– Future’s Broadcast & Cable Best of Show 2024

The Future of Caption Quality Assurance


TAG Video Systems’ Language Detection feature marks a new era in quality assurance. By injecting automation and precision, it promises to reshape how operators approach this crucial aspect of media production and delivery. As the demand for accurate and accessible multi-language content continues to rise, this technology is poised to become an indispensable tool for ensuring a seamless and inclusive viewing experience for audiences worldwide.

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TAG’s Realtime Media Platform Receives AWS Foundational Technical Review Badge https://tagvs.com/news/tags-realtime-media-platform-receives-aws-foundational-technical-review-badge/ Wed, 24 Apr 2024 07:51:04 +0000 https://tagvs.com/?p=6333 The FTR is a rigorous assessment conducted by Amazon Web Services (AWS) that evaluates solutions against AWS security, reliability, and operational best practices, outlined within the AWS Well-Architected Framework. The FTR badge provides customers with confidence that TAG's platform adheres to AWS best practices and is well-positioned to support even the most demanding cloud media use cases.

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TAG, the leading provider of advanced monitoring & visualization software for live production, playout, delivery, and OTT, announced that its realtime media platform has been awarded the AWS Foundational Technical Review (FTR) badge. The FTR is a rigorous assessment conducted by Amazon Web Services (AWS) that evaluates solutions against AWS security, reliability, and operational best practices, outlined within the AWS Well-Architected Framework.

The TAG platform underwent a detailed assessment across several pillars, including:

Security: Demonstrating strong encryption, comprehensive identity, access management, and robust logging.
Reliability: Highlighting scalability, redundancy, fault tolerance, and disaster recovery processes.
Operational Excellence: Showcasing effective monitoring, alerting, incident management, and continuous improvement practices.

aws ftr badge

“We’re incredibly proud to receive the AWS FTR badge, as it reinforces TAG’s commitment to providing secure, reliable, and technically superior solutions built on AWS,” said Golan Simani, Director of Cloud and Tech Operations at TAG. “This recognition showcases the strength of our platform and the exceptional capabilities it brings to cloud-based media workflows.”

The FTR badge provides customers with confidence that TAG’s platform adheres to AWS best practices and is well-positioned to support even the most demanding cloud media use cases. This includes: Low latency streamlined live production multiviewing and monitoring (Including remote operations) and reliable playout and delivery probing and monitoring, for both traditional delivery methods and OTT. TAG’s solution was evaluated per individual workflow and proved to be secure, reliable and efficient running on AWS in all workflow environments.

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