The TAG Multiviewer empowers users to design and manage highly customizable mosaic layouts for real-time monitoring of multiple video and audio channels. The intuitive drag-and-drop system allows channels-filtered by criteria such as label, service, device, or group-to be easily arranged within the mosaic. Users can further personalize their layouts by setting unique names, choosing background colors or images, and leveraging tags for efficient filtering and organization, even in large-scale environments.

Each tile within a layout can be configured and customized with up to eight Under UMDs, tally, audio, text and more, providing clear visual indicators and status information for each channel. The interface supports advanced features such as dynamic UMD updating, on-screen alarm displays, and flexible background customization via color picker or image upload. Once configured, layouts can be quickly assigned to outputs, ensuring that operators have a tailored, actionable view of their monitored streams.

Technical Overview:
In addition to its intuitive layout management and customization features, the TAG Multiviewer delivers robust technical performance designed for demanding broadcast and streaming environments. Each MCM instance supports up to 16 independent mosaic outputs per server, with every mosaic capable of displaying up to 100 input sources (tiles) simultaneously. Operators can fully customize the size and arrangement of each tile-including side-by-side split-screen views-and assign up to 32 independent audio pairs per mosaic transport stream output. Each tile supports up to 16 audio tracks and 8 Under Monitor Displays (UMDs), with tally integration via TSL protocol or the TAG API, and dynamic UMD updating for operational flexibility. Mosaic backgrounds can be set using either video or image files, and output resolutions range from SD and HD to UHD, with simultaneous support for uncompressed, compressed (TS), and HLS outputs-including both unicast and multicast delivery.

The system is engineered for ultra-low latency, real-time monitoring, and headless operation, ensuring seamless integration into automated workflows. Advanced features include on-screen clocks, count up/down timers, streamed JPEG thumbnails for each input, and specialized display modes such as Carousel and Penalty Box for dynamic monitoring scenarios. Custom tile layouts can be configured and assigned to outputs through the Layouts Configuration interface, which supports powerful filtering by tags, groups, and channel attributes for efficient management at scale. These capabilities make the TAG Multiviewer a scalable, responsive, and highly customizable monitoring platform, ideal for complex, mission-critical operations.

Zero Friction® is TAG’s unique licensing model designed to provide users maximum flexibility and long-term value. With Zero Friction®, every license unlocks the entire TAG platform- across all workflows, stream types, and functionalities. This means operators, engineers, and administrators can use the same license for probing, monitoring, multiviewing, decryption, recording, QC and more without being limited by function-specific entitlements.

Licenses can be dynamically assigned in real-time, adapting to changing operational needs across teams, locations, or events. Whether scaling up for a live sports broadcast, shifting resources for cloud distribution, or enabling new QC features, Zero Friction® ensures that customers can instantly take advantage of TAG’s full functionality without additional procurement cycles.

This model not only lowers operating costs by maximizing utilization of existing licenses, but also eliminates technology debt by guaranteeing that all new TAG features are available the moment they are released. The result is a future-proof operation that can scale seamlessly while ensuring operators always have access to the industry’s most advanced monitoring and multiviewing capabilities.

Operator Console is TAG’s intuitive control panel designed for day-to-day operations. Instead of requiring access to system configuration, operators can directly interact with a visual mirror of the live mosaic via a touch-supporting interface. This allows them to switch predefined layouts, choose feeds per tile, listen to source audio, control appearance of alarms and trigger display changes instantly- without accessing the underlying configuration.

By separating operational control from system setup, Operator Console reduces the chance of human error while enabling operators to act quickly in live environments. Teams gain an accessible, easy-to-use tool that streamlines workflows, keeps focus on content, and eliminates unnecessary complexity.

The result is more efficient daily operations, reduced training needs, and a safer way to manage live monitoring environments. With Operator Console, TAG gives operators the power to manage multiviews dynamically and confidently, while engineering teams retain control over core configurations.

Smart Recording is TAG’s built-in forensic tool designed to give you complete visibility into stream errors. Using a cyclic First-In-First-Out (FIFO) method, the platform constantly records streams you define, ensuring that the critical moments leading up to and following an error are always captured.

When an event is detected according to your defined thresholds, Smart Recording saves not just the video and audio, but also the relevant metadata – from channel details and IP addresses to OTT manifest files, DVB tables, and closed captions. These recordings are exported to an external FTP, allowing you to control storage and retain comprehensive records without impacting system performance.

This powerful feature enables post-mortem analysis of errors across video, audio, and metadata, giving teams the insights needed to troubleshoot issues quickly, identify root causes, and continuously improve workflows. By ensuring nothing important slips through, Smart Recording transforms error events into opportunities for learning and operational excellence.