News

Dive into Fresh Platform Enhancements, Strategic Partnerships and Organizational Updates

TAG Invests in Enhanced Sales and Technical Teams to Maximize Benefits and Deliver Superior Customer Experience

Published on

Share:

TAG has kicked off 2024 by enhancing its sales and technical teams. The move reflects the Company’s ongoing commitment to ensure customers receive a Zer0 Friction® experience, maximum value from their TAG platform, and stay ahead of the technology curve as IP continues to change the broadcast landscape. TAG’s Zer0 Friction philosophy allows Broadcasters, Content Creators and Distributors to minimize complexity, manage the pace of change, while competitively enabling business operations.

“As IP grows, the need to monitor, visualize and analyze sources becomes more complex with unprecedented scale levels,” explains Kevin Joyce, Zer0 Friction Officer at TAG. “TAG’s commitment to a Zer0 Friction experience with our unwavering focus on customer satisfaction has resulted in a greater investment in human resources. We understand that our success is intertwined with the success of our customers, and these strategic additions and promotions strengthen the services we offer and enrich the customer experience.“

Robert Erickson

Robert Erickson steps into the role of Vice President of Sales Americas from VP Live Production & Sports. Backed by 25 years of experience, Erickson brings a thorough understanding of emerging and evolving technologies and the know-how to maximize them in the fast-paced broadcast and IT markets. In his new position, Erickson will tap into his visionary approach to ensure customers derive the maximum benefit from TAG’s versatile platform, enabling them to focus on business growth and new opportunities instead of technology. Under Erickson’s leadership the sales team is poised to increase customer satisfaction by tailoring solutions to meet each customer’s unique broadcasting needs. Erickson can be reached at: robert@tagvs.com

Mark Davis

With his extensive background in broadcasting and his technical expertise, Mark Davis is now the Director of Sales – Americas. In his new role, Davis will focus on simplifying the growing complexities of customer workflows, ensuring they fully utilize TAG’s capabilities to enhance their operations. Davis will draw upon his deep-rooted technical acumen to help customers navigate the constantly evolving M&E landscape and rapid pace of change inherent in TV broadcasting technologies to optimize business opportunities and operational strategies. Davis can be reached at: mark@tagvs.com

mark tag

Richard Harvey

The promotion of Richard Harvey to Customer Success Team Lead – Americas will ensure seamless onboarding and ongoing support for TAG customers. Harvey’s role is crucial in guaranteeing customers experience a smooth transition to TAG solutions, maximize the advantages of the platform, simplify their complex operations, and provide exceptional quality at scale to their clients.

Harvey can be reached at: richardh@tagvs.com

Rich

Viktor Rzesanke

Additionally, TAG welcomes Viktor Rzesanke as a Technical Application Specialist. Rzesanke will be responsible for integrating TAG’s solutions into diverse broadcasting environments to not only enhance but simplify customers’ workflows and facilitate seamless interoperability and customization.

Rzesanke can be reached at: viktor@tagvs.com

Similar posts

NAB Preview 2026 Image
Less Tools, More Visibility: TAG Video Systems at NAB 2026
TAG’s IP-native Realtime Media Platform evolves with actionable visibility, open integrations, and audio...
Lens on iPad
TAG Video Systems Expands Platform with New Lens Visualization Tool
TAG's new Lens tool gives broadcast operators a single, hierarchical view of system health.
Dave Matthews Band concert
VOLTA and Dave Matthews Band Announce Ticketed Broadcast Experience from "The Gorge" Labor Day Festival
VOLTA’S Proprietary Multiview Technology, powered by partners DCT, Ateme, TAG, and AWS, Allows Fans to...
APAC awards grpahics (1)
TAG Video Systems Celebrates Multiple APAC Award Wins for Innovation and Operational Excellence
TAG Video Systems is proud to share that the company has recently received multiple industry recognitions...
dark (image)
ITN Launches Low-Latency IP Control Room Powered by Techex, TAG Video Systems and Matrox Video
Next-generation gallery delivers ultra-responsive, software-defined monitoring and multiviewing for live...
ESG PR 2025 Graphics
TAG Video Systems Earns Dual Recognition for ESG Initiatives
TAG has been recognized for its measurable sustainability progress, earning a higher-rated DPP Committed...

Subscribe to TAG news

Stay in the loop of product updates, company announcements and more